24/7 Control Room Monitoring

Our National 24‑Hour Control Centre at The Undertaker Security Services Sierra Leone guarantees uninterrupted oversight and rapid incident resolution—so you’re protected around the clock.
  • Continuous Call Intake & Tracking
    Every client call is logged and monitored from initiation to closure. Our screened, highly trained operators assess each situation and determine the precise next steps, ensuring no alert goes unanswered.

  • Real‑Time Officer Monitoring & Audit Trails
    Through our Guard Monitoring System, we track the location and status of every security officer and Tactical Response team. Complete audit logs are available on demand, providing full transparency into patrol routes, response times, and on‑site actions.

  • Integrated Communications Network
    Seamless, secure channels link clients, Control Centre staff, on‑field Security Officers, and Tactical Response units. Regular radio and mobile updates, complemented by unannounced supervisory site visits, keep every operation aligned and responsive.

  • Alarm & CCTV Surveillance
    From routine CCTV feeds to motion‑activated camera alerts, our Control Centre evaluates visual data in real time. When an alarm is triggered, we verify the threat level through live video or photo checks before dispatching the appropriate emergency services or our own Tactical Response team—with armoured vehicles and advanced tracking—ensuring swift, proportionate action.

Benefits

Why choose us

Elite Personnel

Every member of our team undergoes one of the most rigorous vetting and training processes in the industry—ensuring you’re protected by experts with impeccable credentials and proven field experience.

Tailored Solutions

We don’t believe in one‑size‑fits‑all. From risk assessments to executive support and tactical response, every plan is customised to your organisation’s unique needs and evolving threat landscape.

24/7 Vigilance

Our around‑the‑clock Control Room Monitoring and on‑call Executive Support guarantee constant oversight and immediate action, so you’re covered at every hour, every day.

Proven Track Record

Trusted by high‑profile clients across corporate, mining, and VIP sectors, our services consistently delivers discreet, dependable protection—backed by years of successful operations.